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Terms of Use and Privacy Policies

COVID-19 is placing stress on Canada’s public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using electronic communications for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors such as Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times. Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health-care facility, if necessary, for a physical examination.

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no electronic communications tools (such as audio, video, email, text) are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using such electronic communications tools. To help us keep your information safe and secure, you can:

  • Understand that electronic communications (such as audio, video, email, text) you receive are not secure in the same way as a private appointment in an exam room.
  • Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts, and a secure internet connection. For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for going to an Emergency Department when needed (including for any urgent care that may be required).

If you are concerned about using electronic communications for virtual care, you can ask our office to attempt to arrange a potential alternative. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

When submitting a request for e-Assessment you will be required to consent to digital communication. By submitting a request for e-Assessment and providing your information, you agree to let us collect, use, or disclose your personal health information through video, audio, email, or text communications (while following applicable privacy laws) to provide you with care. In particular, the following means of electronic communication may be used : audio, video (including Zoom, Skype, Facetime, etc.), email, or text.

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FOR DOCTORS REFERRING PATIENTS USING OCEAN eReferrals

*Use our secure online portal to refer your patients. It is easy to use, completely secure, and utilizes digital communications to update you on the status of all your referrals and allows you to have 2-way digital communication with NTEC/Prism. This same portal keeps your patients updated on their appointments.

Contact Us

Our Services and Direct Contact

Main Line: 416-748-2020

General and Appointments:
Main Line or 416-748-4858 or Drs@northtorontoeyecare.com

Cataract, Pterygium, Cornea Surgery:
Ext #120 or Cataracts@northtorontoeyecare.com

Eyelid Surgery:
Ext #116 or Eyelids@northtorontoeyecare.com

Retina:
Ext #109 or Retina@northtorontoeyecare.com

LASIK, Crosslinking, and Intacs:
Ext #120 or LASIK@northtorontoeyecare.com