From the first time I walked in the door, I was hit by all the literature for the covid 19 protocols for the office. They were clearly written and in plain sight.
The next item was a person who was in the protocol PPE and asked me all of these questions. Then Rose at the front desktop was so helpful and polite and honest with me. Rose sent me to exactly where I had to go to see a person named Syliva, Again I was asked specific questions to verify who I was and then explained in terms I could understand what was going to happen in the eye examination. She was so polite and courteous as well as professional. Sylvia then sent me to my next person who was Gigi and she was not only the polities, she walked me through the eyes test and even helped me to keep my eyelids open since they would not open all the way up. It was incredible.
I had to sit while there were 2 people in front of me for the next eye exam. That person was Ally and he was so amazing in patience with the elderly patient. It took a while to get the test down with the patient and Ally just would not give up with the patient until the test was done. He kept on explaining to the person what to do in such a soothing voice and calm voice. The person just could not stop making mistakes and Ally kept on saying, that's ok, we will get it, just relax, take a breath, we will continue when you are ready. That's what Ally did. When it was my turn, Ally told me to hold on a minute while he wiped down all the equipment and then told me to sit down. Ally explained what he was going to do and told me when to blink and when not to blink. Before I knew it the test was over and he explained that I was done and that the doctor would get my results.
Ally made sure that I knew when my next appointment was and with who. I was told I could leave. Now with the pandemic, I had smoke coming from my running shoes since it took no time for me to leave the building. It was overall a good experience, but I am still afraid to go out. The place was very professional, fun, enjoyable, and trying to do their best to keep all the covid protocols in place, from getting off the elevators to the examination rooms. Thanks, guys... you are the best!!!
North Toronto Eye Care’s team of highly-experienced eye physicians and surgeons not only assist in treating and preventing eye disease, but we ensure that you leave our clinic with a new outlook on life.
In addition to general eye care, our doctors specialize in FEMTO laser cataract surgery, laser eye surgery LASIK, refractive lens exchange, and laser for macular degeneration and diabetes. We offer medical and cosmetic lid and lacrimal surgery, BOTOX, fillers and a unique skin care program.
Our renowned clinic is known for our expertise in Uveitis (inflammatory eye diseases), Cross linking for Keratoconus and treatment of dry eye. All of our doctors are affiliated with University of Toronto, North York General Hospital, Kensington Eye Institute, Mount Sinai Hospital, North Toronto Eye Surgery Centre, and TLC Vision Yonge Eglinton Laser Eye Centre. We pride ourselves on conducting clinical research and have a state-of-the-art diagnostic centre, with our innovative electronic health records system providing seamless medical care and enhanced inter professional communication.
North Toronto Eye Care provides only the best in specialized eye care premium, high-end service and treatment, and is recognized across the country because of it. When we say “our focus is your vision,” we mean it from the moment you step inside our clinic.
Want to learn more about? Schedule a consultation! One of our esteemed staff members will be happy to answer any and all inquiries you have.
“My experience at North Toronto Eye Care Clinic was a pleasant one from start to finish. The facility is first class and the staff are highly professional, warm, friendly and accommodating. The relaxed atmosphere put me at ease for the procedures and I came away with reading vision and 20/20 distance vision....no more glasses! Many thanks to Dr. Rabinovitch, Dr. Melville and their whole team.”
-Anne Murray, Canadian country, pop, and adult contemporary singer.
“The distance vision is spectacular I can’t even remember wearing glasses. I hardly ever wear reading glasses. The halos which were never really that bothersome just somehow went away. This is the greatest thing I’ve ever done I would pay $20,000 to do this! I feel so lucky."
-Heidi, RLE patient with Symfony EDOF lens